Return & Refund Policy

At Ezy-Deals, we want you to have a smooth and worry-free shopping experience. If you are not fully satisfied with your purchase, we are here to help with our simple 7-day return policy.

Return Policy

• You can request a return within 7 days after receiving your parcel.

• The product must be unused, in its original packaging, and in the same condition as you received it.

• Items that have been used, damaged by the customer, or are missing parts will not be accepted for return.

• Certain items such as personal care products, undergarments, or perishable goods are non-returnable for hygiene and safety reasons.

Refund Policy

• Once we receive and inspect your returned item, we will notify you about the status of your refund.

• If approved, the refund will be processed within 5 to 7 business days.

• Refunds will be issued through the same payment method you used when placing the order.

• If you paid Cash on Delivery (COD), we will process the refund via bank transfer or wallet credit.

Exchange Policy

• If you receive a defective or wrong product, you can request an exchange at no additional cost.

• Exchanges are subject to stock availability. If the item is unavailable, we will issue a full refund.

Shipping Costs

• Return shipping costs are the responsibility of the customer unless the product delivered was damaged, defective, or incorrect.

How to Request a Return or Refund

To start a return or refund request, please contact us at:

📧 Email: info.ezydeal@gmail.com
📞 Phone: +92 03325326349

Our support team will guide you through the process